Frequently Asked Questions

  • Can I text photos for a quote?

    Yes, you can text photos for a quick quote. KYJunkRescue offers a convenient text-to-quote system for fast estimates on junk removal and hauling services.

  • Do you offer same-day pickup?

    Yes, same-day or next-day pickup is available based on scheduling availability. Call or text (502) 337-8849 for current pickup times.

  • What's included with property cleanouts?

    All property cleanouts include a free, in-person walkthrough before work begins. No hidden fees with transparent pricing for estates, foreclosures, and rental properties.

  • Do you accept Venmo payments?

    Yes, KYJunkRescue accepts cash, check, or Venmo for your convenience. Multiple payment options available for both residential and commercial clients.

  • Are you locally owned?

    Yes, KYJunkRescue is locally owned and operated in Louisville by two business partners with over two years of experience handling every project personally.

  • Do you offer veteran discounts?

    Yes, KYJunkRescue offers a 10% veteran discount as part of their commitment to the community. Call (502) 337-8849 to apply your discount.

  • Can you remove restricted items?

    Yes, KYJunkRescue accepts restricted materials most companies won't take, including tires, oil, paint, and other difficult items with safe, compliant disposal methods.

  • Do you serve Louisville areas?

    Yes, service areas include Louisville, Middletown, Fern Creek, Jeffersontown, Crestwood, and Prospect with same-day or next-day scheduling when available.

  • What demolition projects do you handle?

    KYJunkRescue provides safe, insured demolition for sheds, decks, garages, and single-story homes using modern, professional-grade equipment with full debris removal.

  • Do you work with contractors?

    Yes, KYJunkRescue partners directly with contractors and roofers for job site cleanup, handling shingles, lumber, drywall, and mixed debris efficiently.

  • Are estimates really free?

    Yes, all estimates are completely free with no obligation. Property cleanouts always include an on-site walkthrough at no charge before work begins.